Utilities

It’s a little known fact that the largest utility companies in the UK use our specialist TEAM e-billing software solutions for electronic billing.

TEAM has been helping utility companies to set themselves apart from their competition and improving customer satisfaction by providing electronic billing solutions to their customers.

TEAM e-billing software is a sophisticated yet easy to implement system to generate e-bills without interfering with your existing billing system. It is designed to accommodate the commonly used TRADAMCOMS 26 v3 industry standard while also supporting new xml formats. The software takes billing files, maps them into EDI format, encrypts (where necessary) and manages the despatch of utility bills in an HM Customs and Revenue approved process.

TEAM’s e-billing software helps utilities to

• Significantly reduce e-billing implementation costs

• Speed up deployment with "off-the-shelf" software

• Build strong relationships with key multi-site accounts

• Improve customer satisfaction

• Future proof billing processes

• Speed up payment

TEAM is also providing energy management services on behalf of utilities directly to their customers. This value added service is charged as a fraction of the pence per kwh rate to the customer’s bill.

Customers include Centrica (incorporating British Gas) and Gaz de France.