Deregulation, growing competition and increasing customer demands mean that utility companies are facing mounting pressure to set themselves apart from other suppliers. Offering significant value added services to customers has therefore become more important than ever before.
TEAM e-billing is a sophisticated yet easy to implement system to generate e-billing messages without interfering with your existing billing system. It is designed to accommodate the forthcoming changes in standard formats in the industry, which is moving from the commonly used TRADACOMS standard towards xml format. Extensive distribution tools enable you to send an e-billing file to a central location as well as distributing electronic invoices in pdf or html format to individual sites. Customers can browse files and drill down to information contained in the individual bill. Invoice designs are flexible and can be tailored to fit in with your corporate design.
Electronic Data Interchange (EDI) is very attractive to multi-site consumers as dramatic time and cost savings over processing invoice data manually can be achieved. In addition, TEAM’s e-billing can mean considerable cost savings to the utility. Whether you are considering introducing e-billing or already have a system, TEAM can offer you all the support required to provide your customers with exact, secure and timely EDI invoices.
For more information please see the TEAM e-billing software information sheet.
