Position: Billing and Data Manager
Location: Milton Keynes
Employment Type: Full Time (37 hours per week)
Salary: Up to £38,000 plus benefits
This is a fantastic opportunity for you to extend your career in the energy and sustainability management industry, joining our fast-growing utility bill validation Bureau in Milton Keynes.
Your role at a glance:
As Billing and Data Manager, you will be responsible for delivering high levels of performance, productivity, efficiency, service quality and profitability in our bill validation service through the implementation of effective business process management.
You will oversee the daily operation of your team, with responsibility for recruitment, training, motivation, and performance management. You will maintain a skilled and flexible resource pool to ensure service level agreements are met and bill overpayments are recovered for our customers.
We are looking for an experienced people manager with a strong background in leading and motivating teams, and a passion for customer service. You will have a thorough understanding of meter data management, energy charge calculation and billing, with prior experience in the utilities industry. Familiarity of business process optimisation would be beneficial to help drive operational efficiency.
TEAM is an employee-owned business which means you have an opportunity to influence and share in the company’s success. We operate a profit-share bonus scheme which has the potential to significantly enhance your salary over time.
As a leading supplier of energy management solutions in the UK with an impressive list of blue-chip customers, it is an exciting time for our business as we grow our product and service offering, and our customer base. With the help of our sister company, EDW Technology, we are ideally placed, in this rapidly changing energy landscape, to deliver technology-driven products and services to help our customers meet their net zero carbon emission targets.
Benefits we offer:
To be considered for this role, you must have eligibility to work in the UK without sponsorship.
To apply please submit your CV and cover letter here. No agencies please.