Customer Services Administrator

Position: Customer Services Administrator

Location: Milton Keynes

Employment Type: Full Time (37 hours per week)

Salary: £17,500 – £25,000 – depending on experience

This is a fantastic opportunity for someone with an interest in developing their career in the energy and sustainability management industry to join our fast-growing team in Milton Keynes.

Your role at a glance:

As a Customer Services Administrator you will process blue-chip clients’ energy data, work through queries in utility invoicing, chasing suppliers and clients to result in monetary recoveries. You will thrive with client interaction and be tenacious in dealing with problems to ensure queries are resolved in a timely manner. Analysing numerical data and identifying errors is essential to ensure accuracy in creating customer reports from Sigma – our Energy Management software.

About you:

We are looking for someone with at least 1 years’ experience in the Utilities sector who is customer focused and familiar with working to SLA goals and KPI objectives. You will be able to demonstrate a passion for customer service and be proactive in problem solving to ensure customer queries are managed effectively. A minimum of A-Level or equivalent in math’s or science is required.

About us:

TEAM is an employee owned business which means you have an opportunity to share in the company’s success. We operate a profit-share bonus scheme which has the potential to significantly enhance your salary over time.

As a leading supplier of energy management solutions in the UK with an impressive list of blue-chip customers, it is an exciting time for our business as we grow our product and service offering, and our customer base. With the help of our sister company, EDW Technology, we are ideally placed, in this rapidly changing energy landscape, to deliver technology-driven products and services to help our customers meet their net zero carbon emission targets.

Benefits we offer:

• Employee Ownership scheme
• 22 days holidays rising to 25 days plus bank holidays
• Flexible office and home working
• Cycle to work scheme
• Free on-site parking
• Great office location overlooking Teardrop Lakes
• Close to Milton Keynes Central Railway station
• Health cash plan
• Perks at Work Shopping Discounts
• Life assurance
• Contributory pension
• Continued learning and development
• Company social events

To be considered for this role, you must have eligibility to work in the UK without sponsorship.

To apply please submit your CV and cover letter here. No agencies please.

Apply today