TEAM’s Managing Director Paul Martin has had an article published in the latest issue of Utility Week, a magazine devoted to water, gas and electricity industries.
In the article Paul Martin explains why providing industry standard Electronic Data Interchange or EDI billing is a major customer retention tool for suppliers. Paul said:
“If, as we are led to believe, the price reductions and cost savings following Water Reform in April 2017 may be as little as 1 per cent, electronic data interchange (EDI) billing is likely to be the priority and the key driver in selecting a water supplier, in contrast to electricity and gas deregulation in the 1990s, when cost savings were much larger, and clearly the main priority.”
To read Paul Martins’ article in the issue of Utility Week please click here (you will be asked to complete a short form to view the article). You can also view other Utility Week articles by clicking here.
Alternatively, you can download the PDF version by clicking here.