EDI Billing – A Deal Breaker?

TEAM’s Managing Director Paul Martin has had an article published in the latest issue of Utility Week, a magazine devoted to water, gas and electricity industries.

In the article Paul Martin explains why providing industry standard Electronic Data Interchange or EDI billing is a major customer retention tool for suppliers. Paul said:

“If, as we are led to believe, the price reductions and cost savings following Water Reform in April 2017 may be as little as 1 per cent, electronic data interchange (EDI) billing is likely to be the priority and the key driver in selecting a water supplier, in contrast to electricity and gas deregulation in the 1990s, when cost savings were much larger, and clearly the main priority.”

To read Paul Martins’ article in the issue of Utility Week please click here (you will be asked to complete a short form to view the article). You can also view other Utility Week articles by clicking here.

Alternatively, you can download the PDF version by clicking here.

Download PDF Version

Power to make change

We believe that people power can change the world. We are here to help you have a positive impact on the planet. Together we can make a difference.

Take the next step

Becoming Net Zero

Leading by example, we became carbon neutral in 2023 and are committed to achieving net zero business emissions by 2030.

Read our strategy

Employee Ownership

As an Employee Ownership Trust we embrace the three pillars of good communication, governance and leadership, putting our people first.

Learn more about us

We will be by your side

Staying at the forefront of industry, we embrace and drive change, delivering solutions at pace and scale to meet the modern challenges of energy and sustainability.

Meet our people