Company News

Ryan Protheroe has joined our outsourced bill validation and cost recovery service. His appointment will contribute to the continued growth of operational excellence and the transformation of the Bureau service. Ryan will lead the team of recovery experts, strengthening operational processes, to bolster overall recovery performance for our customers. As well as extensive industry experience …

With a promise to our customers to “meet all security needs and safeguard their information assets”; we have completed certifications for Information Security Management System, ISO 27001 and Cyber Essentials Plus. ISO 27001 is one of the most widely recognised and internationally accepted information security standards. By implementing this framework, we have embedded a comprehensive …

Our enterprise-class energy management software, Sigma, is now available to public sector organisations throughout the UK as part of the Crown Commercial Services (CCS) G-Cloud 11 Framework Agreement. Public sector organisations looking for a cost-effective and efficient way to purchase IT services can now use the framework to access our energy management solutions. G-Cloud 11 …

At the weekend TEAM and EDW Technology entered a team in the annual Milton Keynes Dragon Boat Festival as part of an exciting charity fundraiser. Milton Keynes Dragon Boat Festival brought together 35 local businesses to compete in a series of fun and fast races. Our team, the Electric Dragon Warriors, raced against other businesses …

Caroline Richards is the latest addition to our ongoing evolution of the Energy Bureau service. She has been employed to manage a number of customer relationships in line with our customer service plan. With 30 years of industry experience, Caroline has a strong background in customer service and has led teams of up to 80 people. …

Alpa Patel has recently joined the Energy Bureau team in the latest revision to the ongoing growth of the service. She has been hired to head up the Data Management team that is responsible for the quality of customer data processing and payment files. With 19 years of industry experience, Alpa has managed teams at …

We’re delighted to announce the development of our software portfolio with the launch of our next generation Sigma Tenant Billing solution. The application enables organisations to accurately and efficiently apportion utility costs between tenants, cost centres or departments delivering transparent accountable billing. The flexible and reliable solution seamlessly integrates with existing energy management systems, delivering …

Rob Webb recently joined TEAM to head up our newly restructured Energy Bureau service. He has been hired to deliver our primary focuses for the Bureau service which includes reinforcing data quality, boosting operational efficiency, and driving up cost recovery rates. Rob has spent the past few weeks working with the Bureau team and establishing …

On 20 November, we hosted our Energy Management Conference with a theme of the Changing Energy Landscape. Speakers from industry-leading organisations shared their insights on the energy industries future and gave information about how evolving technologies can play a positive role. Our CEO, Simon Miles, set the scene and National Grid’s Power Responsive Manager, Rhiannon …

This year’s Energy Management Conference brought together over 100 Energy Management professionals for a fantastic day of enlightenment, thought leadership and networking. This was all made possible by our industry-leading presenters, who shared their insights and information on the challenging and changing energy landscape. Graham Paul, Service Delivery Director said: The event was a great …

Tim Holman has been elected to Chair the automatic Monitoring & Targeting (aM&T) group ran by ESTA (the Energy Services and Technology Association). ESTA is a trade membership organisation and the aM&T group supports members who provide products and services targeted at measuring, acquiring, managing, processing and analysing energy data in the pursuance of energy …

New industry expert joins our sales team picking up the Midlands region. Dean Noden has been involved with the Energy Industry for 20 years and in the last 10 years has worked specifically in the Energy Management Sector. Dean comes to us from our competitor eSight Energy Ltd where he worked for 5 years. Pete …

Product and Service Development Manager appointed to lead the delivery of our product and services strategy and progress the evolution of Sigma Energy Management Software. Tom Anderton has been appointed to lead our product and services strategy which includes creating and implementing products and services, evaluating target markets and securing long-term, profitable growth and revenue. …

After a few months of working in a temporary office, Energy Bureau staff and the Energy Consultants have moved into their brand-new office space. After EDW Technology acquired TEAM 12 months ago, some of the departments moved into EDW’s office in Knowlhill. This made way to reconfiguring and renovating the old TEAM office to provide …

Energy in Buildings & Industry’s editor, Mark Thrower, recently interviewed TEAM’s CEO, Simon Miles, for their regular “View from the top” feature. They talked about EDW’s takeover of TEAM, the integration of two businesses and the ambition for the future. Read the full article

Last week saw the launch of the latest version of the Sigma Energy Management software incorporating Sigma Energy Intelligence. By partnering with Yellowfin, we have created an exciting new addition to the Sigma hosted-software suite. Yellowfin was chosen, following a lengthy vendor-selection process, to provide us with their industry-leading business intelligence, dashboard, reporting, and data-analytics …

Combination of architectural updates and Yellowfin analytical software set to provide our Sigma customers with high-performance reporting tool A leading, end-to-end analytics tool has been embedded into our energy management software in the first of many structural updates to take place this year. Sigma Energy Intelligence is a modern and intuitive BI and analytics module …

Our bill validation, recovery and compliance services continue to be available to NHS trusts and other public-sector organisations within a Shared Business Services (SBS) framework agreement. The SBS framework is a joint venture between the Department of Health and Sopra Steria and is the market leading business support service. They set out to offer innovative …

Powering Our Utility Bill Recovery Performance A new management information system has gone live at TEAM. TEAM Energy has implemented an innovative Bureau Service Management Information (BSMI) solution to help the management team use data and knowledge to drive performance, quality and enable smarter and quicker business decisions. The solution was delivered by creating a …

At our User Group Conference in November, Simon Miles, CEO of TEAM and EDW Technology, explained why EDW Technology acquired TEAM in 2017. EDW’s background, knowledge and expertise set to complement and enhance TEAM’s services. Watch the film to hear more…

The iServer product has been applied to TEAM’s outsourced Bill Validation Service over the past two months to map the business processes that are followed for the provision of outsourced services to TEAM’s customers. In 2015 EDW Technology applied the iServer software tool to their flagship product, Energy Retail Suite (ERS) to establish a single …

EDW Technology’s roadmap for TEAM, future developments in the energy industry, Smart Metering, Transmission and Distribution charging were just some of the topics discussed at the 2017 TEAM User Group Conference. One of the main presentations this year was about connecting people through TV, radio, mobile and the Internet of Things (IoT) for an enriched …

TEAM Senior Energy Consultant completes first progress report for pan-European energy company. The Capacity Market (CM) was established as part of the UK Government’s Electricity Market Reform (EMR) Programme. Its goal is to ensure the future security of our electricity supply at the lowest cost to consumers by offering incentives to capacity providers for investing …

We are delighted to announce that TEAM (Energy Auditing Agency Ltd) was acquired by EDW Technology Holdings Limited on the 13th of July 2017. EDW Technology has an extensive history of developing, implementing and supporting best-in-class retail electricity supply software solutions. With proven systems to support B2B electricity suppliers in the GB market, EDW Technology …

TEAM’s Renewable Heat Incentive (RHI) Support Service has helped a luxury retirement village obtain RHI tariff payments, which will amount to £500,000 over the next 20 years. Nestled in 39 acres, only one mile north of Kintbury, near Hungerford, is Audley Inglewood – with 91 luxury retirement properties. Mesh Energy commissioned TEAM to provide Independent …

We are pleased to announce that a new training course Importing Data in Bulk has been added to the Sigma Online Training Academy. The Importing Data in Bulk into Sigma using the Browser course will teach customers how to add an importer; how to import degree data; how to import degree data and much more. …

The ESTA aM&T 2017 event, which is the UK’s leading event highlighting the latest bespoke metering, monitoring, technology and energy services, will take place at the Ricoh Arena, Coventry on 23rd February. About the ESTA aM&T 2017 Conference As well as showcasing our new Cloud based Reporting technology, TEAM’s Managing Director & ESTA Group aM&T …

A new training course aimed to help manage account number and contract changes has been added to the Sigma Online Training Academy. The Account Number and Contract Changes course describes how to change contracts and account numbers using the Supply Migration Sub Activity. Account number migration allows you to change the account number on numerous …

We are delighted to announce that a new training course has been added to the Sigma Online Training Academy. The Meter Readings course has been designed to explain how to add, upload, export and delete meter readings in a Non-Periodic Channel. The course also refers to two other courses that will assist you: Database Set …

Future developments, preparing for changes to the Water Market and the benefits of Cloud computing were just some of the topics up for discussion at the 2016 TEAM User Group Conference. The 29th annual event featured an exciting line-up of case study guest speakers from Arriva Rail North, Greggs and Plymouth City Council, as well …

We are delighted to announce that registration for this year’s 29th TEAM User Group conference is now open. The event, which is exclusive for TEAM customers, will be held at the Jurys Inn Hotel in Milton Keynes on 2nd November 2016. To register click here or if you have any questions please do not hesitate …

The annual TEAM User Group Conference 2016 will take place at the Jurys Inn, Milton Keynes on Wednesday 2nd November 2016. About the TEAM User Group Conference 2016 This one-day event will be packed with customer case studies, TEAM updates, discussion groups, software training, the latest news on the Water Reform and much more. The …

We are delighted to announce that TEAM has been successful in regaining supplier status on the Crown Commercial Service (CCS) – G-Cloud 9 Framework Agreement – Software as a Service (SaaS). The G-Cloud framework offers a faster and cheaper route for public sector organisations to access suppliers who provide Cloud-based IT services. In summary, it …

TEAM have joined forces with IBM SoftLayer to produce a video highlighting the benefits of Cloud computing. In 2015, TEAM moved to the Cloud with IBM’s SoftLayer platform and launched its next generation of Hosted Services – TEAM Sigma Cloud. Tim Holman, Solutions Director at TEAM, said: “We started looking at IBM’s SoftLayer platform because …

TEAM’s Regional Support Groups 2016 events are underway with new functionality, future developments and the latest on legislation being some of the topics up for discussion. Our first event was held at the Balmoral Hotel in Belfast on 28th April with customers describing the event as “interesting” and “informative”. About TEAM’s Regional Support Groups 2016 …

Regional Support Groups 2016 We are delighted to announce that registration for this year’s Regional Support Groups 2016 is now open. Register Today TEAM’s annual Regional Support Groups 2016 events take place in different regions around the UK between April and May and are exclusive to TEAM customers. This year we’ve added some new venues …

The How to Manage your Utility Supplier training course is designed to help businesses manage their utilities and has been launched in the UK. Businesses aiming to reduce their energy bills are being invited to attend the “How to Manage Your Utility Supplier” course on Wednesday 15th June in Milton Keynes. The Manage your Utility …

TEAM’s Bureau Manager Scott Tomsett explains how a unique training course could help many businesses reduce their energy bills and manage their suppliers. Thousands of UK businesses are battling against their energy suppliers, with common complaints ranging from providers issuing incorrect bills to confusion over complex tariffs. Understanding an energy bill can often be confusing …

Registration Now Open! Do you want to find out more about Heat Metering for the Renewable Heat Incentive (RHI)? We are delighted to announce that registration has opened for our popular “Heat Metering for the Renewable Heat Incentive” training course on 1st March 2016. Priced at only £249 + VAT this course, which takes place …

We are pleased to announce that two new training courses have been added to the Sigma Online Training Academy. The courses are; Viewing/Editing Data in bulk in both the Browser and Desktop. The courses will teach you how to use Data Edit Spreadsheet within Sigma Software. The spreadsheet can be used to export data such …

We are delighted to announce that we have introduced two new courses to the Sigma Online Training Academy. The courses are; Using Monitoring Points in the Browser and Using Monitoring Points on the Desktop. Other courses on the Training Academy include: Bill Entry for the Sigma Desktop Interface – Electricity Bill Entry for the Sigma …

Registration Now Open! Do you want to find out more about Heat Metering for the Renewable Heat Incentive (RHI)? We are pleased to announce that registration has now opened for our popular “Heat Metering for the Renewable Heat Incentive” training course on 25th November. Spaces are limited, so please early to avoid disappointment. With the …

Heating and Renewable Roadshow will feature TEAM’s Justine Grant. But hurry… Time is running out to register! The annual Heating and Renewable Roadshow will launch its next edition at Ricoh Arena’s Jaguar Exhibition Hall on 10th September, before touring Exeter, Farnborough, Edinburgh and Manchester. Renewables have been at the heart of the show since its …

Introducing Kim Gower, Software Trainer Here at TEAM we are committed to building strong relationships with our customers. As part of our commitment we’ve decided to launch a ‘Who We Are’ column focussing on our staff. This month we caught up with Sigma Software Trainer, Kim Gower, to find out more about TEAM Training. Kim joined …

We are pleased to announce that two new courses have been added to the Sigma Online Training Academy. The courses are; Bill Entry – Water and Bill Entry – Oil/Paraffin/LPG. The courses are available on the Sigma Online Training Academy are for the Sigma Desktop and Browser Interface and teach you how to enter details …

TEAM is pleased to announce another date for our popular series of Heat Metering for the RHI training courses to be held at our offices in Milton Keynes on 7th October 2015. Priced at only £249 + VAT this course helps attendees to understand the benefits of the RHI scheme as well as how to …

TEAM’s Justine Grant is among the experts set to speak at this year’s Heating & Renewable Roadshow touring the country later this year. Justine will present at Coventry on 10th September, Farnborough on 17th September and Edinburgh on 22nd September. To find out more about the roadshow and to register to attend one of the events, visit …

TEAM looks at Government plans for the water industry in England and explains why electronic billing to the UK Utility Billing Standard is the way forward. In just over a years’ time the Government will introduce new regulations to the water market in England. Under the proposals, which have been published for pre-legislative scrutiny, all …

The annual TEAM User Group Conference 2015 will take place at the DoubleTree by Hilton, Stadium MK, Milton Keynes on Wednesday 4th November 2015. This year’s event also marks our 30th year in business and we hope you can join us in celebrating. Each year the conference is packed with customer case studies, discussion groups …

TEAM is pleased to launch the next generation of Hosted Services – TEAM Sigma Cloud. It will bring a host of benefits including the upgraded TEAM Sigma Version 8, TEAM Sigma Energy Viewer, support for Windows Remote Desktop access to the TEAM Sigma desktop interface, superfast Gigabit Internet connectivity, and the highest level of security. …

New functionality, future developments and the latest on legislation have been some of the topics up for discussion at this year’s TEAM Regional Support Groups. Items on the agenda include the latest benefits available on TEAM’s Hosted Services and Version 8, as well as useful hints and tips on how to make the most out …

With TEAM’s Regional Support Groups 2015 well underway we wanted to give you an insight into some of the feedback we’ve received so far. Our fifth event is being held at the Doubletree Hilton in London today and is part of a series of 10 Regional Support Groups 2015 which are being held during May …

Justine Grant discusses what is ‘The Rule for Fuel?’ TEAM’s energy expert and RHI author Justine Grant has once again had an article published in the latest issue of Renewable Energy Installer, a magazine devoted to microgeration. In the article Justine Grant looks at the impact of Ofgem’s compulsary sustainability criteria which is being introduced later …

What are the energy issues affecting your business right now? Energy issues affect every of our customers. In this short video montage taken from TEAM’s 27th User Group Conference in Milton Keynes last November, TEAM customers Greggs, Lancashire County Council, Somerset County Council and DW Sports discuss the issues that are affecting their businesses right …

Book your place on TEAM’s Heat Metering for Renewable Heat Incentive Training Course Background The Renewable Heat Incentive (RHI) provides long-term financial support to eligible organisations with solar thermal, biomass boilers, biomass CHP and heat pump installations. Manufacturers, designers or installers are under pressure to correctly specify and install heat meters to ensure high quality …

New Sigma Importing Agent for simple BEMS data transfer The new Sigma Importing Agent is designed to simplify the transfer of data from a Building Energy Management System (BEMS) or any other system into a Sigma Database. Specifically developed for organisations using TEAM’s Hosted or Bureau Services this enables you to utilise your interval data …

In total of 23 organisations have successfully accessed TEAM Energy Bill Validation and Cost Recovery Service through the Shared Business Services (SBS) Framework without the need to go through a time consuming tendering process. The SBS framework offers a fast turn-around for setting up a TEAM Energy Bureau Service. It is available to all public …

We are pleased to announce dates for this year’s series of 10 TEAM Regional Support Groups 2015 events, which will be held during April, May and June in different regions of the UK. Events are exclusive for our customers and feature a customer guest speaker presentation and interactive workshop sessions about TEAM products and services. …

We are pleased to announce that additional courses are now available on the Sigma Online Training Academy for Bill Entry for different commodities, Bulk Bill Checker and Validators. Courses are available for the Sigma Desktop and Browser Interface. Other courses on the Training Academy include: Introduction to Sigma Software (Browser & Desktop) Energy Management Terminology …

Another successful TEAM Heat Metering for RHI Training Course Yesterday 22nd January TEAM delivered another successful Heat Metering for RHI training course to equip attendees with the knowledge of heat metering for RHI entitlement. Justine Grant TEAM’s RHI expert who presented the course was highly rated for her knowledge of the subject matter and how …

Meet TEAM EMEX 2015 When: 11 – 12 November 2015 | Where: Excel London | Stand Number: F40 Energy Management Exhibition (EMEX) 2015, the leading energy management exhibition for everyone who wants to reduce their organisations energy consumption is where TEAM will be attending in November TEAM will be showcasing our full range of energy …

TEAM is pleased to announce another date for our popular series of Heat Metering for the RHI training courses to be held at our offices in Milton Keynes on 4th March 2015. Priced at only £249 + VAT this course helps attendees to understand the benefits of the RHI scheme as well as how to …

Paul Martin Managing Director at TEAM I hope you are all looking forward to the festive period ahead and back over a successful year 2014. At TEAM we have had a great year with a multitude of improvements to the Sigma Software including the launch of our free Sigma Energy Viewer, allowing you to share …

Justine Grant, Energy Consultant at TEAM has joined her colleague Ellen Salazar in becoming a fully qualified ESOS Lead Assessor. Justine has undergone full training and passed an exam to be now listed on the CIBSE Certification’s ESOS Lead Assessor register which has been approved by the Environment Agency. With a BSc in Building Services …

ESOS Lead Assessor Status Lead Assessor Ellen Salazar, Energy Services Team Leader at TEAM has undergone full training and passed the exam to become one of the country’s first fully qualified Lead Assessors. She is listed on the CIBSE Certification’s ESOS Lead Assessor register which has been approved by the Environment Agency. Ellen is also …

TEAM is pleased to announce the launch of their new online Training Academy supporting customers in the use of TEAM’s market leading Sigma software. Launched initially with 6 different courses including Introduction to the Sigma browser and desktop interface, Database set-up and Energy Management Terminology, the Training Academy is set to be a growing resource …

Over 100 energy professionals from throughout the UK attended TEAM’s User Group Conference on 5th November 2014 at the Stadium MK in Milton Keynes. The event featured an exciting line-up of case study guest speakers from different sectors who shared their experiences of energy management and of using TEAM software and services. In addition, our …

Why sign up to the TEAM Newsletter? We have been distributing the TEAM Newsletter for more than 20 years. It is the best way to stay informed about popular energy related topics and the latest information in your industry. 1. It’s free We send out the TEAM newsletter every 8 weeks completely free of charge, …

A round-up from TEAM… Andrea Shoel, Business Development Manager We opened the series of Regional Support Groups in Belfast, and so far we’ve travelled to Exeter, Chepstow, Birmingham, London, Bridge of Allan and Durham. Over half way through and I am proud to say more than 140 of our valued customers have joined us on …

We are pleased to announce that TEAM Independent Assessors for the Renewable Heat Incentive have had 2 recent RHI Applications processed and approved within a record time of 2 weeks. Achieving such short approval times attests to TEAM’s sound knowledge of the RHI requirements and our ability to produce an expert Independent Report on Metering …

We are looking forward to 2014 and working with you throughout the upcoming year. Last year’s launches Over the last year at TEAM we have seen several new product releases shaped by UK based regulation changes and requests from our customers. We also launched our Project Tracking & M+V software and version 8 of the …

TEAM Regional Support Groups 2015 This week has seen the start of our annual series of TEAM Regional Support Groups. These are free to attend events hosted by our TEAM Directors, software experts, customer guest speakers and our Customer Account Managers. Packed with all the latest information and updates of our energy and carbon management …

Introducing our new TEAM Customer Support Portal “We are pleased to provide TEAM customers with a new, simple way of keeping up to date with the developments in Sigma software, future plans and your own requests, all in one place. We have decided to set up the portal as an extra method of communicating with …

Top TEAM Highlights of 2012 by Paul Martin, Managing Director at TEAM Happy New Year to you all. 2012 was a fantastic year for us at TEAM, we’ve seen new and renewed partnerships, introduced a new release of our software Sigma 7, and a new series of training courses and webinars. We’ve had speakers out …