With a promise to our customers to “meet all security needs and safeguard their information assets”; we have completed certifications for Information Security Management System, ISO 27001 and Cyber Essentials Plus.
ISO 27001 is one of the most widely recognised and internationally accepted information security standards. By implementing this framework, we have embedded a comprehensive Information Security Management System (ISMS). The Cyber Essentials Plus and ISO 27001 endorses that our energy management software, Sigma, is robust with security controls and a secure configuration.
In order to achieve both certification standards, our compliance was validated by an independent audit firm after demonstrating an ongoing and systematic approach to managing and protecting company and customer data.
Graham Paul, Service Delivery Director at TEAM, explains:
Our cloud-based software and Bureau service processes high volumes of meter data and utility billing data for our customers every day. We take the security of this data very seriously.
Graham Paul goes on to say:
We have big ambitions for the development of our products and services and these certifications go a long way in reinforcing the stability of our solution. Not only that, it reassures our customers that their energy data is in safe hands.
The ISO 27001 ISMS framework is embedded in the culture of our business and provides a solid base for executing operational best practice; improving security for the processes, people and technology powering all of our services.