Enabling efficient operations to support you and your customers.
Providing a consistent and competitive supply, alongside a robust service and billing transparency are key objectives for utility companies.
Fulfilling the utility needs of an extensive range of organisations is a complex operation for providers. Suppliers have a commitment to deliver exceptional service against a growing pressure to be sustainable and transparent about their own utilities’ consumption.
A good energy management strategy can provide many opportunities to control and reduce energy costs, improve green credentials, reduce carbon emissions, and enhance your image while continuing to deliver exceptional customer service.
We have worked alongside utility companies for over 35 years; understanding the unique challenges of their operations and helping them to develop bespoke energy management strategies.
With increasing demand on organisations to demonstrate their commitment to environmental practices and compliance, many utilities are leading the way in investing in renewable energies and sustainability.
We work with utility providers throughout the UK to help them to achieve their own energy management and sustainability goals. Our range of products and services help them fulfill their energy strategies, implement efficient billing solutions, achieve their emissions targets and alleviate staff administration.
Our flagship ebilling solution Sigma EDI Supplier Billing, also supports utilities in quickly and efficiently billing their customers. The robust system generates accurate industry standard EDI files for any utility in any format including the TRADACOMS industry standard.
Whatever your energy management objectives may be, you can be assured that we have the skills and expertise to help you achieve them.
Our core products and services include:
Bespoke energy consultancy services from helping you compile advanced environmental reports suitable for UK regulations, deliver energy behaviour change programmes, through to meeting compliance targets. We also offer energy audits and surveys, and advice around implementing renewable technologies.
Our fully comprehensive suite of end-to-end tenant billing services can support you from the initial stages of developing your billing methodology, right through to customer management and debt collection. We will work with you to help you achieve optimised, accurate, and efficient tenant billing.
|Outsourced Service. Our Tenant Billing Management Service is designed to support large scale organisations with their commercial and domestic tenant billings needs, relieving you of the time it takes to create and validate bills, collect payment, escalate debt, manage accounts and reporting.|
|Consultancy Services. Whether you choose to fully outsource your portfolio’s tenant billing or manage it in house, we offer a number of consultancy services to support your organisation’s unique needs.|
|Software. Sigma Tenant Billing makes it easier for you to apportion utility costs accurately and efficiently between tenants, cost centres or departments delivering transparent accountable billing.|
Our outsourced end-to-end energy management service, to accurately maintain your data and provide precise utility bill validation and cost recovery. Our Bureau team will go the extra mile to identify and resolve those out of the ordinary issues that crop-up, such as clocking, over estimations and defending aged claims.
Our suite of energy management solutions can support your pathway to net zero carbon emissions, helping you to optimise your energy management and sustainability strategy with a structured, co-ordinated, and integrated approach.
|Sigma enables the efficient monitoring and targeting of your organisation’s energy. The solution acts as a single data repository for your entire energy estate simplifying the complexities of energy management, keeping emissions data in line with your trajectory to net zero.|
|Sigma EDI Supplier Billing gives you the power to generate accurate industry standard EDI bills for your customers quickly and efficiently.|
|Sigma Energy Viewer enables your colleagues to support the overall energy management strategy through simple, yet powerful dashboards empowering users to monitor, analyse and share energy data from multiple sites across your entire estate.|