How our energy Bureau has been transformed to work harder for you

How have our internal changes affected our outsourced Bureau service?

It’s been over 12 months since we undertook a business improvement project that included a thorough business process analysis of our Bureau services department. This analysis, coupled with the implementation of a management information tool and an increase to staff volume by 25%, led to significant improvements within the Bureau. A key part of this

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New Key Account Manager joins our growing Sales team

Dean Noden, Key Account Manager

New industry expert joins our sales team picking up the Midlands region. Dean Noden has been involved with the Energy Industry for 20 years and in the last 10 years has worked specifically in the Energy Management Sector. Dean comes to us from our competitor eSight Energy Ltd where he worked for 5 years. Pete

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Brand new and efficient working space for TEAM’s Bureau and Consultancy

TEAM Energy at refurbed offices

After a few months of working in a temporary office, Energy Bureau staff and the Energy Consultants have moved into their brand-new office space. After EDW Technology acquired TEAM 12 months ago, some of the departments moved into EDW’s office in Knowlhill. This made way to reconfiguring and renovating the old TEAM office to provide

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Integration a first step

Energy in Buildings & Industry (Eibi) June 2018

Energy in Buildings & Industry’s editor, Mark Thrower, recently interviewed TEAM’s CEO, Simon Miles, for their regular “View from the top” feature. They talked about EDW’s takeover of TEAM, the integration of two businesses and the ambition for the future. Read the full article

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TEAM recovers more than £165,000 in billing errors for Scottish Council

billing errors at Scottish Council

With the help of TEAM Bureau’s Outsourced Bill Validation Service, a large council based in Scotland has recovered just over £165,000 in billing errors since January 2017. TEAM Bureau receive and validate 700 of the council’s electricity bills per month. Molly Calvert, Query Administrator for TEAM Bureau, was first notified of an uncharacteristic increase in

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Do you know if you are being overcharged due to billing errors?

Billing Errors

Domestic Energy customers are not alone in being overcharged due to billing errors According to a UK-based comparison site, around 1.3 million householders were overcharged by an average of £79 each by their suppliers. The biggest problem was that the customer meter readings didn’t match the billed amount, and a quarter of all customers said

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TEAM helped Hackney Council save more than £1.1 million in billing errors

Hackney Council - Hackney Service Centre

With the help of TEAM’s Outsourced Bill Validation Service, Hackney Council has recovered more than £1.1 million in billing errors. The authority is one of the largest employers in London and is committed to leading the way in the UK’s action on climate change. TEAM Bureau (Outsourced Bill Validation Service) receives all the authority’s gas

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Cornwall Council saves £538,000 in billing errors

Cornwall Council

With the help of TEAM’s Outsourced Bill Validation Service, Cornwall Council has saved more than £538,000 over the last five years. The authority is one of the largest employers in Cornwall Council and is committed to leading the way in the UK’s action on climate change. The Council began working with TEAM Bureau (Outsourced Bill

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Tarmac One of the Greenest Companies in the Construction Sector

Tarmac

TEAM customer Tarmac is fast becoming one of the greenest companies in the construction sector as it strives to reduce its impact on the environment. In its 2015 Sustainability Report released last week the construction firm states that it is making “good progress” towards its 2020 target of a 37% reduction in carbon emissions from

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How to Manage Your Utility Supplier

Manage your utility supplier course

How to Manage Your Utility Supplier course is a UK first and is designed by our in-house team of experts to provide you with the knowledge and confidence you need to manage your energy supplier..

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Hints and Tips Webinar Validators Second Broadcast

Kim Gower Software Trainer

A bill validator is a simple set of defined rules that are checked against a sigma bill producing a pass/fail result… Find out how to set up a validator in TEAM’s Sigma Software

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Hints and Tips Webinar Validators

Kim Gower Software Trainer

A bill validator is a simple set of defined rules that are checked against a sigma bill producing a pass/fail result… Find out how to set up a validator in TEAM’s Sigma Software

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Hints n Tips Webinar – Query Mangement

With TEAM’s Hints n Tips webinars, learn how to log supplier queries, view, update and close them once they have been resolved. New for 2016, TEAM is launching a series of Hints n Tips webinars to help TEAM customers make the most of TEAM’s Sigma Software. About the Hints n Tips Webinar Series Covering a

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How to Manage Your Utility Supplier

Manage your utility supplier course

How to Manage Your Utility Supplier course is a UK first and is designed by our in-house team of experts to provide you with the knowledge and confidence you need to manage your energy supplier.. Register before 20th Feb to receive your £50 discount

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Do you know how to manage your utility supplier effectively?

Manage your utility supplier course

The How to Manage your Utility Supplier training course is designed to help businesses manage their utilities and has been launched in the UK. Businesses aiming to reduce their energy bills are being invited to attend the “How to Manage Your Utility Supplier” course on Wednesday 15th June in Milton Keynes. The Manage your Utility

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TEAM welcomes BT as a New Customer

BT

We are delighted to welcome BT as a new software customer. BT has introduced TEAM Sigma Cloud (Hosted Services) across its UK estate to help validate bills and manage cost recoveries. The company processes in excess of a million invoices every year and is one of the biggest energy consumers in the UK. TEAM Sigma

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TEAM Regional Support Groups off to a flying start

Andrea Shoel, Business Development Manager

TEAM Regional Support Groups 2015 This week has seen the start of our annual series of TEAM Regional Support Groups. These are free to attend events hosted by our TEAM Directors, software experts, customer guest speakers and our Customer Account Managers. Packed with all the latest information and updates of our energy and carbon management

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