Energy surveys and data validation can both have a positive effect on managing your energy usage as well as your budget. These can be completed as a one off, or as part of a regular programme, depending on your objectives. An energy survey alone can identify existing and potential issues relating to energy usage. A …

With the help of TEAM Bureau’s Outsourced Bill Validation Service, a large council based in Scotland has recovered just over £165,000 in billing errors since January 2017. TEAM Bureau receive and validate 700 of the council’s electricity bills per month. Molly Calvert, Query Administrator for TEAM Bureau, was first notified of an uncharacteristic increase in …

Domestic Energy customers are not alone in being overcharged due to billing errors According to a UK-based comparison site, around 1.3 million householders were overcharged by an average of £79 each by their suppliers. The biggest problem was that the customer meter readings didn’t match the billed amount, and a quarter of all customers said …