A newly appointed Service Delivery Manager for our outsourced energy management customers. Chris Davies has been employed by us to manage a number of customer relationships in line with our customer service strategy, supporting the ongoing growth of our energy Bureau. Chris has an energy industry background and 15 years’ experience in customer service. He …

Anthony Smith has been the most recent addition to our outsourced data management, bill validation, and portfolio management service. This appointment will contribute to the continued transformation of our energy Bureau which sets out to deliver customer service excellence. Anthony has been employed to manage a number of customer relationships in line with our customer …

For many organisations, the year-end is April and for many organisations, budgets are set based on what the spend was for the previous year. This is the case for council and NHS trusts. Due to pressures of budget cuts, it’s especially important for them to present the most accurate figures on their energy spend. It …