Utilities expert joins our Bureau Service

Ryan Protheroe has joined our outsourced bill validation and cost recovery service. His appointment will contribute to the continued growth of operational excellence and the transformation of the Bureau service. Ryan will lead the team of recovery experts, strengthening operational processes, to bolster overall recovery performance for our customers. As well as extensive industry experience

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Do you know if you are being overcharged due to billing errors?

Billing Errors

Domestic Energy customers are not alone in being overcharged due to billing errors According to a UK-based comparison site, around 1.3 million householders were overcharged by an average of £79 each by their suppliers. The biggest problem was that the customer meter readings didn’t match the billed amount, and a quarter of all customers said

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