New Data Leader joins our Bureau Service

Alpa Patel

Alpa Patel has recently joined the Energy Bureau team in the latest revision to the ongoing growth of the service. She has been hired to head up the Data Management team that is responsible for the quality of customer data processing and payment files. With 19 years of industry experience, Alpa has managed teams at

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How we can help organisations paint the best year-end picture?

How have our internal changes affected our outsourced Bureau service?

For many organisations, the year-end is April and for many organisations, budgets are set based on what the spend was for the previous year. This is the case for council and NHS trusts. Due to pressures of budget cuts, it’s especially important for them to present the most accurate figures on their energy spend. It

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How our energy Bureau has been transformed to work harder for you

How have our internal changes affected our outsourced Bureau service?

It’s been over 12 months since we undertook a business improvement project that included a thorough business process analysis of our Bureau services department. This analysis, coupled with the implementation of a management information tool and an increase to staff volume by 25%, led to significant improvements within the Bureau. A key part of this

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