A newly appointed Service Delivery Manager for our outsourced energy management customers. Chris Davies has been employed by us to manage a number of customer relationships in line with our customer service strategy, supporting the ongoing growth of our energy Bureau. Chris has an energy industry background and 15 years’ experience in customer service. He …

TEAM’s Bureau Manager Scott Tomsett explains how a unique training course could help many businesses reduce their energy bills and manage their suppliers. Thousands of UK businesses are battling against their energy suppliers, with common complaints ranging from providers issuing incorrect bills to confusion over complex tariffs. Understanding an energy bill can often be confusing …