Accomplished Service Delivery Manager joins TEAM’s Energy Bureau

We continue to grow our Energy Bureau department, with former Opus Energy Accounts Manager, Ross Whalen, joining the business. Ross’ appointment as Service Delivery Manager is part of ambitions to extend our Bureau service, and develop the solutions we offer to meet the challenges of energy and carbon reduction management. Having worked in the energy

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Utilities Professional joins our Energy Bureau

Rebecca Ireland, Recovery and Data Team Manager

A newly appointed utilities expert to lead the team of recovery and data specialists for our outsourced bill validation and cost recovery service. Experienced team manager, Rebecca Ireland, has joined our Energy Bureau service to lead the Recovery and Data Team and contribute to the continued growth in performance, efficiency, and quality of the Bureau

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New Relationship Manager to join TEAM

Chris Davies TEAM Service Delivery Manager

A newly appointed Service Delivery Manager for our outsourced energy management customers. Chris Davies has been employed by us to manage a number of customer relationships in line with our customer service strategy, supporting the ongoing growth of our energy Bureau. Chris has an energy industry background and 15 years’ experience in customer service. He

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Commercial relations leader joins our Bureau service

Anthony Smith has been the most recent addition to our outsourced data management, bill validation, and portfolio management service. This appointment will contribute to the continued transformation of our energy Bureau which sets out to deliver customer service excellence. Anthony has been employed to manage a number of customer relationships in line with our customer

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Utilities expert joins our Bureau Service

Ryan Protheroe has joined our outsourced bill validation and cost recovery service. His appointment will contribute to the continued growth of operational excellence and the transformation of the Bureau service. Ryan will lead the team of recovery experts, strengthening operational processes, to bolster overall recovery performance for our customers. As well as extensive industry experience

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New Data Leader joins our Bureau Service

Alpa Patel

Alpa Patel has recently joined the Energy Bureau team in the latest revision to the ongoing growth of the service. She has been hired to head up the Data Management team that is responsible for the quality of customer data processing and payment files. With 19 years of industry experience, Alpa has managed teams at

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New Operations Manager to lead TEAM’s Bureau Service

Robert Webb, Operations Manager

Rob Webb recently joined TEAM to head up our newly restructured Energy Bureau service. He has been hired to deliver our primary focuses for the Bureau service which includes reinforcing data quality, boosting operational efficiency, and driving up cost recovery rates. Rob has spent the past few weeks working with the Bureau team and establishing

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