Since the start of 2018, we have saved our customers over £3.3m in utility billing errors.
TEAM’s outsourced bill validation bureau service removes the administration time customers need to process and check utility bills. TEAM’s Energy Bureau will liaise with utility suppliers on behalf of our customers to ensure the smooth running and accuracy of charges across multiple accounts and sites.
The key features of our bill validation and cost recovery service include:
As part of TEAM’s bureau service, each customer receives a regular service report providing a comprehensive overview of the service, database quality and recovery performance.
The Bureau Service Delivery Report (SDR) is generated monthly and contains charts and statistics relevant to the 12 completed months prior to the current date. Information includes rolling annual performance, potential and realised savings and an overview of the recovery queries. The SDR aims to provide ultimate service transparency.
The bill validation and cost recovery service is tailored to meet your organisations individual requirements. To find out more about our Energy Bureau Service or contact us or call 01908 690018.
If you are an NHS Trust or a public-sector organisation you can access TEAM’s Energy Bureau Services through the Shared Business Services (SBS) Framework Agreement for “Bill Validation and Cost Recovery Services”.
The council’s energy management team consists of just myself and I didn’t have time to go through and check hundreds of utility bills every month. The Council required someone with the skills and capacity like TEAM to provide an outsourced bill validation and cost recovery service, which would allow me to concentrate on other energy projects.
Find out how TEAM's Outsourced Bill Validation Service helped Cornwall Council save money.