TEAM helps reduce energy billing disputes amongst tenants

Ellen Salazar explains how TEAM can help reduce disputes relating to energy billing charges between landlords and tenants.

Energy billing amongst tenants

TEAM Tenant Billing Consultancy

Many organisations who own or manage multiple or multi-let properties, claim that their energy billing system frequently causes problems and can be very time consuming. Landlords are being left out-of-pocket and conflicts relating to energy charges are increasing as tenants become more aware of their rights.

Tenant recharging has long been a challenge for landlords and managing agents in the multi-let commercial property sector. On some sites landlords include utility usage costs, apportioned on floor area, within rent or lease. However, this can lead to difficulties because, inevitably, some tenants use more energy than others.

When it comes to energy recharges, tenants expect to pay for what they’ve used so landlords need to be able to accurately calculate each tenant’s consumption.

In many cases, landlords are being left thousands of pounds out of pocket because they haven’t got an appropriate energy billing system in place.

TEAM can help you apportion your energy bills

A number of organisations have approached us to devise a robust energy billing algorithm that stands up to potential challenges by tenants. Our aim is to make life easier for organisations by devising a billing model that is clear, transparent and accurate.

TEAM’s Tenant Billing Consultancy Service can help organisations to accurately divide utility costs between tenants. It is ideal for organisations who own or manage multiple or multi-let properties, including residential housing, retail parks, offices, ports, airports, service stations and industrial sites. This service is extremely flexible and can be adapted to individual requirements.

To find out more visit the TEAM Tenant Billing page.

Power to make change

We believe that people power can change the world. We are here to help you have a positive impact on the planet. Together we can make a difference.

Take the next step

Becoming Net Zero

Leading by example, we became carbon neutral in 2023 and are committed to achieving net zero business emissions by 2030.

Read our strategy

Employee Ownership

As an Employee Ownership Trust we embrace the three pillars of good communication, governance and leadership, putting our people first.

Learn more about us

We will be by your side

Staying at the forefront of industry, we embrace and drive change, delivering solutions at pace and scale to meet the modern challenges of energy and sustainability.

Meet our people