Tag: Utility Bill Validation

03 June 2022

Headlines Wholesale gas and power prices were relatively mixed throughout last week, with losses observed on day-ahead power contract and front month contracts more generally, with gains seen further out along the forward curve – a relatively consistent trend observed in recent weeks. Day-ahead gas rose 14.7% to 133.00p/th, following periods of stronger gas-for-power demand […]

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Utilities expert joins our Bureau Service

Ryan Protheroe has joined our outsourced bill validation and cost recovery service. His appointment will contribute to the continued growth of operational excellence and the transformation of the Bureau service. Ryan will lead the team of recovery experts, strengthening operational processes, to bolster overall recovery performance for our customers. As well as extensive industry experience […]

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How our energy Bureau has been transformed to work harder for you

It’s been over 12 months since we undertook a business improvement project that included a thorough business process analysis of our Bureau services department. This analysis, coupled with the implementation of a management information tool and an increase to staff volume by 25%, led to significant improvements within the Bureau. A key part of this […]

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Brand new and efficient working space for TEAM’s Bureau and Consultancy

After a few months of working in a temporary office, Energy Bureau staff and the Energy Consultants have moved into their brand-new office space. After EDW Technology acquired TEAM 12 months ago, some of the departments moved into EDW’s office in Knowlhill. This made way to reconfiguring and renovating the old TEAM office to provide […]

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New Business Intelligence Solution

Powering Our Utility Bill Recovery Performance A new management information system has gone live at TEAM. TEAM Energy has implemented an innovative Bureau Service Management Information (BSMI) solution to help the management team use data and knowledge to drive performance, quality and enable smarter and quicker business decisions. The solution was delivered by creating a […]

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TEAM recovers more than £165,000 in billing errors for Scottish Council

With the help of TEAM Bureau’s Outsourced Bill Validation Service, a large council based in Scotland has recovered just over £165,000 in billing errors since January 2017. TEAM Bureau receive and validate 700 of the council’s electricity bills per month. Molly Calvert, Query Administrator for TEAM Bureau, was first notified of an uncharacteristic increase in […]

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