Headlines Wholesale gas and power prices were relatively mixed throughout last week, with losses observed on day-ahead power contract and front month contracts more generally, with gains seen further out along the forward curve – a relatively consistent trend observed in recent weeks. Day-ahead gas rose 14.7% to 133.00p/th, following periods of stronger gas-for-power demand […]
Ryan Protheroe has joined our outsourced bill validation and cost recovery service. His appointment will contribute to the continued growth of operational excellence and the transformation of the Bureau service. Ryan will lead the team of recovery experts, strengthening operational processes, to bolster overall recovery performance for our customers. As well as extensive industry experience […]
Utilities can often make-up a significant part of a business’s budget. Costs can quickly mount when you take into consideration the additional outlay of operational overheads, stretched resources and increasing bills. As an energy services provider, in recent years we have seen a step-change in a growing number of organisations strategically choosing to outsource their […]
It’s true that people use an outsourced energy bureau to maximise their cost recoveries. Our customers recover five times more on average than the cost of the service. A typical service that we provide includes managing, checking and processing your utility bills, verifying your energy data, and negotiating with utility suppliers for cost recoveries. But […]
It’s been over 12 months since we undertook a business improvement project that included a thorough business process analysis of our Bureau services department. This analysis, coupled with the implementation of a management information tool and an increase to staff volume by 25%, led to significant improvements within the Bureau. A key part of this […]
As we launch the 2019 roadmap for Sigma, now is a good time to reflect on the journey so far. When EDW Technology acquired TEAM in 2017, they promised to make significant changes for our flagship energy management software, Sigma. Release 10 In spring 2018, a major architectural update delivered a brand-new look Sigma with […]
Energy surveys and data validation can both have a positive effect on managing your energy usage as well as your budget. These can be completed as a one off, or as part of a regular programme, depending on your objectives. An energy survey alone can identify existing and potential issues relating to energy usage. A […]
New industry expert joins our sales team picking up the Midlands region. Dean Noden has been involved with the Energy Industry for 20 years and in the last 10 years has worked specifically in the Energy Management Sector. Dean comes to us from our competitor eSight Energy Ltd where he worked for 5 years. Pete […]
After a few months of working in a temporary office, Energy Bureau staff and the Energy Consultants have moved into their brand-new office space. After EDW Technology acquired TEAM 12 months ago, some of the departments moved into EDW’s office in Knowlhill. This made way to reconfiguring and renovating the old TEAM office to provide […]
Energy in Buildings & Industry’s editor, Mark Thrower, recently interviewed TEAM’s CEO, Simon Miles, for their regular “View from the top” feature. They talked about EDW’s takeover of TEAM, the integration of two businesses and the ambition for the future. Read the full article
Powering Our Utility Bill Recovery Performance A new management information system has gone live at TEAM. TEAM Energy has implemented an innovative Bureau Service Management Information (BSMI) solution to help the management team use data and knowledge to drive performance, quality and enable smarter and quicker business decisions. The solution was delivered by creating a […]
With the help of TEAM Bureau’s Outsourced Bill Validation Service, a large council based in Scotland has recovered just over £165,000 in billing errors since January 2017. TEAM Bureau receive and validate 700 of the council’s electricity bills per month. Molly Calvert, Query Administrator for TEAM Bureau, was first notified of an uncharacteristic increase in […]