Carbon and energy professional joins TEAM Energy in new Delivery Manager role

Experienced carbon and energy project coordinator and data analyst, Ivy Eames, joins TEAM’s growing Bureau department to provide a power management service to its large scale high-consumption customers.

Ivy joins the business as Service Delivery Manager representing the principal contact and account manager to customers. She will be responsible for providing insights around energy consumption for organisations with diverse energy estates helping them to understand costs, trends and potential savings. Her prior experience in monitoring and metering will support our service in providing optimised bill validations, data quality assurance and advanced billing error recoveries.

An expert in data collection and validation with experience in the energy and customer service industry, Ivy has spent nine years at IMServ. She has an educational background in Environmental Science and has developed extensive data management, analytical and query investigation skills.

On Ivy’s appointment as Service Delivery Manager, Bureau Operations Manager, Rob Webb said:

Ivy has a wealth of experience of metering, monitoring consumption, troubleshooting and validation with additional experience in working with a range of customers, managing people, and delivering high standards against Service Level Agreements. We are delighted for her to be joining our team of energy experts and to start managing customers’ complex energy estates.

On joining TEAM, Ivy said:

I’m excited to be joining TEAM and working collaboratively with its customers as their Service Delivery Manager. I am passionate about promoting sustainability and will thoroughly enjoy supporting organisations to meet their energy goals and save them money through accurate portfolio management and data driven insights.

As our Energy Bureau team continues to provide insights to our customers, highlighting their energy consumption, costs and potential savings, Ivy’s appointment supports our mission to assist our customers on their journey to towards net zero. Moreover, with rising costs, legislation changes and energy security becoming an increasing pressure for businesses, our Bureau team works hard to understand the unique challenges each business face and help them to mitigate these issues.

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