Utilities can often make up a significant portion of an organisation’s budget. When factoring in operational overheads, stretched resources, and rising bills, these costs can quickly escalate. As an energy management consultancy and utility management software provider, we have seen a growing number of organisations choosing to outsource their utilities management. Rob Webb, Bureau Operations
Experienced customer specialist Amanda Roberts, joins our expanding Bureau department to aid in the delivery of our specialised outsource services. An expert in performance management and development, Amanda has worked in the utilities and facilities industry for over 18 years, maintaining high levels of customer service in line with business requirements and nurturing client relationships.
Rob Webb recently joined TEAM to head up our newly restructured Energy Bureau service. He has been hired to deliver our primary focuses for the Bureau service which includes reinforcing data quality, boosting operational efficiency, and driving up cost recovery rates. Rob has spent the past few weeks working with the Bureau team and establishing