Domestic Energy customers are not alone in being overcharged due to billing errors. According to a UK-based comparison site, around 1.3 million householders were overcharged by an average of £79 each by their suppliers. The biggest problem was that the customer meter readings didn’t match the billed amount, and a quarter of all customers said […]
With the help of TEAM’s Outsourced Bill Validation Service, Hackney Council has recovered more than £1.1 million in billing errors. The authority is one of the largest employers in London and is committed to leading the way in the UK’s action on climate change. TEAM Bureau (Outsourced Bill Validation Service) receives all the authority’s gas […]
With the help of TEAM’s Outsourced Bill Validation Service, Cornwall Council has saved more than £538,000 over the last five years. The authority is one of the largest employers in Cornwall Council and is committed to leading the way in the UK’s action on climate change. The Council began working with TEAM Bureau (Outsourced Bill […]
TEAM customer Tarmac is fast becoming one of the greenest companies in the construction sector as it strives to reduce its impact on the environment. In its 2015 Sustainability Report released last week the construction firm states that it is making “good progress” towards its 2020 target of a 37% reduction in carbon emissions from […]
Over the last six-years TEAM Sigma has helped Greggs to identify hundreds of thousands of pounds worth of billing errors. With over 1,700 shops, 9 regional bakeries and 20,000 employees who serve millions of customers each week, Greggs is the UK’s leading bakery food on the go retailer. Greggs introduced TEAM’s Sigma Software to monitor […]
P272 is a regulatory change which alters the way business energy use is metered and billed. TEAM’s Bureau Manager, Scott Tomsett, explains more… All electricity suppliers have a P272 regulatory obligation directed by Ofgem to change the way customers with Profile Classes of 05 to 08 meters are billed. These changes must be made by […]
The How to Manage your Utility Supplier training course is designed to help businesses manage their utilities and has been launched in the UK. Businesses aiming to reduce their energy bills are being invited to attend the “How to Manage Your Utility Supplier” course on Wednesday 15th June in Milton Keynes. The Manage your Utility […]
TEAM’s Bureau Manager Scott Tomsett explains how a unique training course could help many businesses reduce their energy bills and manage their suppliers. Thousands of UK businesses are battling against their energy suppliers, with common complaints ranging from providers issuing incorrect bills to confusion over complex tariffs. Understanding an energy bill can often be confusing […]
Teesside University makes major savings thanks to TEAM Over the last 6-years Sigma Software has helped Teesside University identify hundreds of thousands of pounds in energy savings. The university uses Sigma monitoring and targeting Software to help manage their billing data, AMR data and to create analysis reports. They upload their meter reads through AMR […]
Despite substantial expansion and rising passenger numbers in recent years Birmingham Airport has managed to reduce their overall energy consumption. A major part of identifying excess consumption has been the Sigma Energy Management Software, which the airport uses to turn vast amounts of raw data into meaningful energy management data. Birmingham Airport is the third […]
Being tasked with driving down a council’s energy consumption, cutting carbon emissions and, ultimately, reducing its annual spend, is no mean feat. We caught up with Bill Anderson, Energy Officer at The Moray Council, to find out how he has managed to achieve all of the above. The Moray Council has a large and diverse […]
We are delighted to welcome BT as a new software customer. BT has introduced TEAM Sigma Cloud (Hosted Services) across its UK estate to help validate bills and manage cost recoveries. The company processes in excess of a million invoices every year and is one of the biggest energy consumers in the UK. TEAM Sigma […]