Powering Our Utility Bill Recovery Performance A new management information system has gone live at TEAM. TEAM Energy has implemented an innovative Bureau Service Management Information (BSMI) solution to help the management team use data and knowledge to drive performance, quality and enable smarter and quicker business decisions. The solution was delivered by creating a
At our User Group Conference in November, Simon Miles, CEO of TEAM and EDW Technology, explained why EDW Technology acquired TEAM in 2017. EDW’s background, knowledge and expertise set to complement and enhance TEAM’s services. Watch the film to hear more…
The next milestone for the capacity market is the capacity auction on the 30th January. This is for the T1 delivery (2018-2019) and the T4 capacity auction for 2021-2022 delivery will take place on 6th February. Those who have passed the prequalification stage must deliver a Financial Commitment Milestone report within 18 months of the
The iServer product has been applied to TEAM’s outsourced Bill Validation Service over the past two months to map the business processes that are followed for the provision of outsourced services to TEAM’s customers. In 2015 EDW Technology applied the iServer software tool to their flagship product, Energy Retail Suite (ERS) to establish a single
Phase 2 of the Energy Savings Opportunity (ESOS) scheme is underway and the Department for Business, Energy & Industrial Strategy (BEIS) has recently published an interim evaluation report that details the benefits of the scheme and the impact on organisations energy efficiency so far. Phase 2 of the Energy Savings Opportunity scheme is underway and
The Department for Business, Energy and Industrial Strategy is asking businesses and other groups to help shape the new framework. The government has recently launched a consultation on the future of streamlined energy and carbon reporting. This is partly in recognition of the complexity created by the wide range of energy efficiency policies currently operating
In a changing world of energy systems, Ofgem believe that the regulations should change to encourage the deployment of new smart technologies and respond to the emerging issues that they bring. They want to base its definition of storage as outlined by the Electricity Storage Network. That is:‘Electricity storage in the electricity system is the
There is a growing concern with landlords and developers that they may face fines over the heat network regulations. The main issues are lack of awareness of the regulations, what the requirements are and the changing deadlines. The first phase of the Heat Network Regulations 2014 required participants to submit notification of communal and district
Non-Domestic Renewable Heat Incentive (RHI) tariffs are changing from 20th September 2017 as a direct result of last year’s consultation. The changes will merge existing tariff bands for all solid biomass sizes; ‘small’ (less than 200kW), ‘medium’ (between 200kW and 1MW) and ‘large’ (1MW+) to create a single two-tier tariff band for all biomass plants.
With the help of TEAM Bureau’s Outsourced Bill Validation Service, a large council based in Scotland has recovered just over £165,000 in billing errors since January 2017. TEAM Bureau receive and validate 700 of the council’s electricity bills per month. Molly Calvert, Query Administrator for TEAM Bureau, was first notified of an uncharacteristic increase in
Domestic Energy customers are not alone in being overcharged due to billing errors. According to a UK-based comparison site, around 1.3 million householders were overcharged by an average of £79 each by their suppliers. The biggest problem was that the customer meter readings didn’t match the billed amount, and a quarter of all customers said
We are delighted to announce that TEAM (Energy Auditing Agency Ltd) was acquired by EDW Technology Holdings Limited on the 13th of July 2017. EDW Technology has an extensive history of developing, implementing and supporting best-in-class retail electricity supply software solutions. With proven systems to support B2B electricity suppliers in the GB market, EDW Technology